ohaka7 Privacy Policy
ohaka7 gives the highest priority to protecting your personal information. In this policy we clearly explain how your information is collected, used, and kept secure.
This privacy policy applies to all users of the ohaka7 platform's services. By using our website or creating an account, you are considered to have accepted the terms of this policy. Please read the full policy carefully.
Information Collection
ohaka7 collects various types of information from users in order to provide its services. This information comes primarily from two sources — what the user provides directly and what is collected automatically while using the platform.
1.1 Information Provided Directly
During account registration and management you provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password and security-related information
- National identity card or other identity verification documents
- Payment method details (such as bKash or Nagad number)
- Address and location information
1.2 Automatically Collected Information
Certain information is collected automatically while you use the ohaka7 platform. This includes:
- IP address and device identification information
- Browser type and operating system information
- Logs of which pages you visited on the site and how long you stayed
- Gaming activity, betting history, and transaction records
- Login time and session information
- Information collected through cookies and similar tracking technologies
1.3 Identity Verification
To comply with applicable regulations and ensure anti-money laundering (AML) requirements, ohaka7 verifies user identity. This process may involve collecting copies of a national identity card, passport, or equivalent documents. This is mandatory for withdrawals or transactions above a certain amount.
Purpose of Using Information
ohaka7 uses collected information only for specific, legitimate, and justified purposes. The main purposes for which we use information are set out below:
2.1 Service Delivery and Operations
- Ensuring account creation, verification, and management
- Processing deposits, withdrawals, and other financial transactions
- Running gaming services smoothly
- Providing and managing bonuses and promotional offers
- Customer support and issue resolution
2.2 Security and Protection
- Detecting and preventing fraud and unauthorized activity
- Ensuring responsible gaming and supporting problem gamblers
- Maintaining the overall security of the platform
- Blocking access by minors through age verification
2.3 Improvement and Personalization
- Reviewing user experience to improve services
- Recommending relevant games and offers
- Identifying and resolving technical issues on the platform
- Planning new features and services
2.4 Communication
ohaka7 may contact you to send: transaction notifications, security alerts, notices of policy changes, and, where you have given consent, messages about promotional offers. You retain the option to opt out of marketing communications at any time.
Information Storage and Security
ohaka7 places the greatest importance on the security of your information. We use the latest security technology in line with industry standards to keep your personal and financial information protected.
3.1 Security Measures
- SSL Encryption (SSL/TLS) — encrypted connections are used for all data transfers
- Password hashing — your password is never stored in plain text
- Two-Factor Authentication option
- Regular security audits and vulnerability testing
- Limited access policy — only authorized staff can access sensitive information
- Firewall and intrusion detection systems
3.2 Data Retention Period
ohaka7 retains your information only for as long as it is needed to provide services or meet legal obligations. Even after an account is closed, financial transaction records may be retained for a specified period in accordance with applicable law. Information that is no longer needed is deleted securely.
3.3 Response to a Data Breach
If a data breach occurs, ohaka7 will act promptly. If there is any risk of harm to your information, we will notify you as soon as possible and help you take the necessary precautionary steps.
Sharing Information with Third Parties
ohaka7 never sells your personal information or shares it with third parties in an unethical manner. However, in certain circumstances necessary information may be shared with specific trusted partners.
4.1 Payment Service Providers
To process financial transactions, necessary financial information is shared with payment gateways such as bKash, Nagad, Rocket, and Upay, as well as banking partners. These partners are governed by their own privacy policies.
4.2 Technology and Service Partners
A limited amount of information may be shared with game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft) and other technology partners, but only for the purpose of operating the service.
4.3 Legal Obligations
We may be legally required to disclose information in response to applicable laws in Bangladesh or legitimate requests from regulatory authorities. Information may also be provided as needed to assist in fraud investigations or investigations into other illegal activity.
4.4 Corporate Changes
In the event of a company merger, acquisition, or restructuring, your information may be transferred to the new entity. In such cases your information will remain protected under this privacy policy and we will notify you in advance.
Cookies and Tracking
Cookies and similar technologies are used on the ohaka7 website. These technologies play an important role in improving the user experience and ensuring the smooth operation of the site.
5.1 Types of Cookies
- Essential cookies — essential for the basic functionality of the site and secure login; these cannot be disabled
- Functionality cookies — used to remember your preferences and settings
- Analytics cookies — used to review site usage and improve services
- Security cookies — used to detect fraud and keep sessions secure
5.2 Cookie Controls
Most cookies can be controlled or deleted through your browser settings. However, disabling essential cookies may cause some features of the site to not work correctly, such as login and transaction management.
5.3 Local Storage
In addition to cookies, ohaka7 may use the browser's local storage (localStorage) and session storage. These are stored on your device and help improve the functionality of the site.
Your Rights
ohaka7 believes that you should have full control over your own personal information. To that end we provide you with the following rights:
6.1 Right to Access Information
You may request at any time to know what information ohaka7 holds about you. We will provide that information to you within a reasonable time.
6.2 Right to Correct Information
If any information held about you is incorrect or incomplete, you may request that it be corrected. Certain information can be updated directly from your account settings.
6.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or legitimate business needs.
6.4 Right to Object to Processing
You may object to your information being used for marketing purposes. In that case we will promptly remove your name from the marketing list.
6.5 How to Exercise Your Rights
To exercise any of the above rights, please contact our support team. We will endeavor to respond to your request within 30 days of receiving it.
Privacy of Minors
ohaka7 is an adult gaming platform. This service is for persons aged 21 and above only. We do not knowingly collect any personal information from minors.
Age is verified at the time of account registration and persons under 21 are not permitted to create an account. If we become aware that a minor has created an account by providing false information, we will immediately close that account and delete all related information.
If a parent or guardian believes their child has registered on this platform, please contact our support team immediately.
Policy Changes
ohaka7 reserves the right to change or update this privacy policy as needed. The policy may be updated due to changes in the scope of services, legal obligations, adoption of new technology, or business reasons.
8.1 Notice of Changes
If any significant changes are made to the privacy policy, we will inform you in the following ways:
- By displaying a notice on the website
- By sending a message to your registered email address
- By showing a notification at login
The date on which changes take effect will always be noted at the top of this page. Continuing to use the site after a change is considered acceptance of the new policy.
8.2 Previous Versions
If you need to view a previous version of the privacy policy, please contact our support team. We retain previous versions for the period required by law.
Contact Us
If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, the ohaka7 support team is always here for you.
Our live chat service is always available for instant support in Bengali. It's the fastest way to get help with any privacy-related issues.
For detailed inquiries or formal complaints, email us:
[email protected]
We take all your requests seriously and try to respond as quickly as possible. Your privacy and trust are very important to us.
ohaka7 is a safe and reliable online gaming platform. We are committed to fair play and data protection. All our operations are secured with SSL encryption and we always prioritize your interests.